Shipping preferences (eCommerce)
Adding/editing shipping and handling preferences
Tip: Test shipping calculationsEnsure that you submit test orders to your website before the website is live. Check that the shipping charges work as you expected. You are responsible for ensuring that your shipping charges are working correctly. If you have any questions or experience any errors contact the support team immediately. |
Choose the shipping method you would like to use and allocate fees and charges involved in shipping and handling.
- Go to Preferences > Shipping and Handling.
- Enter/edit shipping and handling settings (see below for explanations).
- Click the Save Preferences button.
Shipping Options
Australia Post
Place a tick in this box to inform your customers that you intend to ship the completed order to them using Australia Post. The Site Builder will automatically calculate the charge through the physical parameters of the product (height, weight etc) and Australia Post's published rate.
To ship through Australia Post:
- Enter the postcode that the items will be shipped from. This allows the Australia post system to calculate the correct shipping charge.
- Select from the available options, Standard Mail, Express Mail etc, by placing a tick in the appropriate box. These options will become items in a drop down box that the customer can select from when they check out of the shop.
IMPORTANT: If you elect to ship via Australia Post you must enter physical dimensions for each product. See the article Entering shipping and tax information for a product for further details.
Flat Rates
The flat rates section allows you to create a number of fixed rates that the customer will choose from when they check out. To create a fixed rate, enter a description of the rate on the left and the fee on the right. There are five fields available by default. After you have entered in five, click on the Save Preferences button. Two additional fields are generated for extra shipping rates if required.
Rate by weight
Using this field you can charge by weight. Enter in a figure into the blank field. This figure will be multiplied by the weight of the item. See the article Entering shipping and tax information for a product for further details on setting the weight of products.
Rate by volume
This section allows you to set a figure for shipping based upon the physical size of the item. The volume is generated from the values entered into the height / length / depth fields of the product. See the article Entering shipping and tax information for a product for further details.
Use shipping defined per product
When entering products into your shop, you have the option of setting a shipping rate for that particular product. Placing a tick in this box would apply the individual shipping charges of each product. See the article Entering shipping and tax information for a product for further details.
Handling Charges
Activate handling charges: Select Yes to apply a shipping and handling fee to your shop orders.
Handling: Enter a dollar value (i.e.,' 5'). Select order to charge that number for a complete order or select item to charge that number for each item in the order.
Related Articles:
Adding/editing shop checkout and payment preferences
Adding/editing order and email notification preferences